TERMS & CONDITIONS SKIP ARCHIMEDES EVENTS LTD. 24/01/2021 

*Seminar Services refer to any offering made by and through Skip Archimedes Events Ltd such as a product/service, online summit, online webinar, online product, online service, live event, superfoods,  etc., hereinafter referred to as “the Organizer.” 

ENGAGEMENT:

The customer agrees to purchase fromThe Organizer the Seminar Services offered as stipulated above and/or events. The customer hereby acknowledges and agrees that they have read and understood all the terms and conditions contained herein and agree that the Clients purchase together with these Terms & Conditions form a contract between the Client and The Organizer.

The Organizer endorses all of the Seminar Services offered and client satisfaction is very important to us. All purchases made from The Organizer (including all related website properties, sales over the phone, and live event on-site purchases etc.) are covered by the following policies.

  • EVENT OVERVIEW
  1. Live Events hosted by the Organizer;
  2. Online Events hosted by the Organizer whether free or paid;
  3. Additional services such as Superfoods, Branded Items, Discovery Sessions with the team. 

 

  1. REGISTRATION
  2. Clients must register for the event through the official links provided by the Organizer and/or events/landing page.
  3. Clients can also register telephonically upon request  in which case it is their responsibility to check that they have read and understood the Terms and Conditions. 
  4. Registration fees, if applicable, are non-refundable unless the speaker announces a different offer with additional conditions applying. 
  5. Clients who opt for a payment plan will be responsible to cover the interest charges as advised on the checkout page.

e All bank fees are the responsibility of the Client unless advised otherwise by the Organizer.

  1. Clients will be responsible for any taxes levied by their respective countries or states.
  2. The Organizer’s actions will be in alignment with the Equality Act 2010.

 

  1. EVENT ACCESS
  1. Upon registration, Clients will receive access details for the online event platform or live event details.. 
  2. Access to event sessions is contingent on compliance with these terms. 
  3. The client is required to have the agreed amount that is needed to fulfill your obligation to attend the event paid to the Organiser before  the client is  to be able to attend the events ONLINE or IN PERSON. 
  4. The Organizer will do its best to contact the Client with regard to follow up payments should the client have paid a deposit, but  it is incumbent on the Client to follow up with regards to making sure the full payment is made.  
  5. If the payment is not made in full then the client will be transferred to the next event of the same kind. 
  6. By registering for the Organizer’s Event, Clients acknowledge and agree to these terms and conditions.

 

  1. CODE OF CONDUCT
  1. Should the event be live and the attendees need to book rooms etc this needs to be done through the Organizer to prevent any issues arising out of required refunds in case any challenges arise, however should the Client choose to book their participation of the event can be banned and if any challenges arise they are between the venue and the client and the Organizer is not to be involved in the issue as the Client takes full responsibility.
  2. If the Client harasses the Organizer or its team members the Organizer has the right to exclude the Client from all types of communication.
  3. If the Client involves other members of the community in negative behaviours then the Organizer has the right to exclude the client from all future communication.
  4. Clients must adhere to respectful and professional behaviour. 
  5. The Organizer reserves the right to remove any participant violating the code of conduct without a refund. 
  6. Clients must print the manual before the event.
  7. Clients must show up on time and be prepared to play full out.
  8. For Online events the Clients must have their cameras on at all times as the event is interactive and we cannot assist you to the fullest if your camera is off.
  9. If a Client’s camera does not work for a sound reason they need to advise the Organiser in advance.
  10. To get the full advantages of the event Clients must fully partake in all the processes.
  11. Join the Telegram group set up for the event.
  1. Any client not complying with the terms and conditions by honouring their payment plans, completing their deposits and respecting the terms and conditions mentioned herein will result in them being excluded from all communication with the Organizer.

 

  1. INTELLECTUAL PROPERTY
  2. All event content, including but not limited to presentations, materials, and recordings, are  the intellectual property of the Organizer. 
  3. Clients may not record, reproduce, or distribute event content without explicit permission. Recordings are not allowed or provided to Clients. All phantoms, AI Assistants will be excluded from the room.

 

  1. EVENT CHANGES

a The Organizer reserves the right to modify the event schedule, speakers, or any other aspect, with notice to registered Clients. 

 

  1. TECHNICAL ISSUES
  2. The Organiser is not responsible for technical issues on the participant’s end, including but not limited to internet connectivity, hardware problems, or software malfunctions. 

 

  1. PRIVACY POLICY
  2. The Organizer respects participant privacy and will handle personal information in accordance with the privacy policy, as mentioned in these Terms and Conditions and shared in all links, checkouts and website.
  3. The Organizer may hand out a sheet with contact details of the other information during live events in order to provide a better environment for the Clients to communicate with each other and also to ensure a family environment and Clients are to treat these lists with trust and respect.
  4. The Organizer will film the event and has the exclusive rights to use these videos and images as they see fit to promote any future events in any manner they deem fit.
  5. The Organiser may also expose our Clients to  our partners for the purposes of ensuring the clients get relevant information regarding events from our partners. The Client has the option to “Opt out” of any of these communications 

 

  1. DISCLAIMER
  2. The Organiser is not liable for any loss, injury, or damage incurred by Clients during or as a result of the event. 
  3. The content presented during the event is for informational purposes only and should not be considered professional advice. 
  4. All queries will be responded to as quickly as possible  but there is no time limit for response to queries as the company may need to research the queries in order to provide the correct information, to serve both the client and the company to its best ability.
  5. The content is provided “as is” and without warranty of any kind, expressed or implied. to the fullest extent permitted by applicable law, we disclaim any and all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the functions contained in any content (including, without limitation, user-generated content) will be uninterrupted or error-free, that defects will be corrected, or that the website/event or the servers that make such content available are free of viruses or other harmful components and you assume the entire cost of all necessary servicing, repair or correction of any of your equipment or software. The Organiser makes no representations or warranties regarding use, or the results of use, of any content, product or service contained on or offered, made available through, or otherwise related in any way to the the event including, without limitation, any third party site or service linked to from the event (and specifically no representation or warranty of correctness, accuracy, completeness, reliability or safety).
  6. The Organizer explicitly disclaims any responsibility for the accuracy, completeness or availability of information, content and materials  that link to or from the event. The Organiser cannot ensure that you will be satisfied with any product or service that you purchase from a third party website that links to or from the event or third party information, content or materials contained on our event. The Organizer does not endorse any of the merchandise, nor has the Organizer  taken any steps to confirm the accuracy, completeness or reliability of, any of the information, content or materials contained on any third party website. The Organizer does not make any representations or warranties as to the security of any information, content or materials (including, without limitation, credit card and other personal information) you might be requested to give to any third party. you hereby irrevocably and unconditionally waive any and all claims against us with respect to information, content and materials contained on the website (including, without limitation, user-generated content), on third party sites, and any information, content and materials you provide to or through any such third party sites (including, without limitation, credit card and other personal information). The Organizer strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any third party.
  7. The event and products/services contained thereon are not substitutes for the advice and treatment of a licensed healthcare professional. not all products and services are suited for everyone. the creators of any products/services do not assume, and shall not have, any liability to users for injury or loss in connection therewith. The Organizer makes no representations or warranties and expressly disclaim any and all liability concerning any treatment or any action following the information offered or provided within or through the event. If you have specific concerns or a situation in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist, such as a licensed psychologist, physician or other health professional. never disregard the medical advice of a psychologist, physician or other health professional, or delay in seeking such advice, because of the information offered or provided within or through the event.
  8. The Organizer will request for all live events that a waiver form is signed.
  9. Because any weight loss or health modification plan can result in serious injury, the Organiser urges you to obtain a physical examination from a doctor before using any weight loss products or services. you agree that by using any products or services, you do so entirely at your own risk. Any recommendation for changes in diet including the use of food supplements, weight reduction and/or body building enhancement products are entirely your responsibility and you should consult a physician prior to undergoing any dietary or food supplement changes. you agree that you are voluntarily purchasing products or services, participating in recommended activities, and attending this event and assume all risks of injury, illness, or death.
  10. You acknowledge that you have carefully read this “waiver and release” and fully understand that it is a release of liability. you expressly agree to release and discharge all indemnified parties (as defined below) from any and all claims or causes of action and you agree to voluntarily give up and irrevocably waive and release any right that you may otherwise have to bring a legal action against any indemnified party for personal injury or property damage.

 

  1. INDEMNIFICATION
  2. You hereby agree to indemnify, defend, and hold us, and our licensors, licensees, successors, distributors, agents, representatives and other authorised users, and each of their respective officers, directors, owners, managers, members, employees, agents, representatives and assigns (collectively, the “indemnified parties“), harmless from and against any and all loss, cost, damage, liability and expense (including, without limitation, settlement costs and legal or other fees and expenses) suffered or incurred by any of the indemnified parties arising out of, in connection with or related to any breach or alleged breach by you of these terms of use. You shall use your best efforts to cooperate with us in the defence of any claim. The Organizer reserves the right, at our own expense, to employ separate counsel and assume the exclusive defence and control of the settlement and disposition of any claim that is subject to indemnification by you.

 

11 LIMITATION OF LIABILITY

  1. Under no circumstances (including negligence) shall the Organizer be liable to you or anyone else for any direct, indirect, incidental, special or consequential damages (including loss of profits), personal injury (including death) or property damage of any kind or nature whatsoever that arise out of or result from: 
  2. the use of, or any inability to use, the event or any content or functions thereof; or 
  3. any act or omission, online or offline, of any participant of the event or anyone else, even if the Organizer has been advised of the possibility of such damages. in no event shall our total liability to you for all loss, cost, damage, liability or expense (including attorneys fees and costs) that you may suffer or incur, under any theory of liability, in contract, tort (including, but not limited to, negligence) or otherwise, exceed the lesser of the amount paid by you, if any, for the right to access or participate in any activity related to the event or £100.00.
  4. Under no circumstances shall the Organizer or any of the indemnified parties be liable for any delay or failure in performance resulting, directly or indirectly, from any event of force majeure or other cause beyond our or their control including, without limitation, acts of god, war, equipment and technical failures, electrical power failures or fluctuations, strikes, labour disputes, riots, civil disturbances, shortages of labour or materials, natural disasters, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties. Neither the Organizer nor any other indemnified party is responsible or liable for: 
  5. The limitations, exclusions and disclaimers herein and elsewhere in these terms of use apply to the maximum extent permitted by applicable law.

 

  1. SUPERFOOD ORDERS

Subscription Terms and Conditions for Celltrition Superfoods

By completing the checkout page you agree to the 3-month subscription for Celltrition Superfoods, and you agree to the following terms:

  1. Special Price Offer:
    • The special price for the 3-month subscription is exclusively available at events.
    • This special price is locked in for the duration of your subscription as long as it remains active.
  2. Subscription Details:
    • Upon placing your first order, you will be registered for a 3-month subscription.
    • The subscription will be billed every 3 months from the date of your first order.
  3. Cancellation Policy:
    • You may cancel your subscription at any time by emailing support@skiaparchimedes.com.
    • To avoid being billed for the next subscription period, you must cancel at least 14 days prior to your next billing date.
    • If you cancel your subscription, you will lose the special price offer.
    • No refunds will be issued for products that have already been shipped if the cancellation was not made in time.
  4. Refund and Shipping Policy:
    • No refunds will be issued for products that have not been canceled in time and have already shipped from the warehouse.
    • If the client refuses to accept the products at customs, they will still be responsible for the return shipping costs.

By subscribing, you acknowledge that you have read, understood, and agree to these terms and conditions.

  1. REFUND POLICY

The  Organizer’s Refund policy is crucially in place to support our customers in being held accountable to complete their training, raise their standards and create the lasting change they so desire. Please review the circumstances below.

The Organizer may take as long as they deem necessary to review all the relevant emails, documents, video footage etc in order to decide if a client is eligible for a refund.

13.1 Refund Eligibility


The Organizer offers refunds for digital product purchases under the following circumstances, however in most cases refunds are not given upon successful booking:

  1. Duplicate Purchases: If a customer accidentally purchases the same digital product more than once, please request a refund which must be submitted in writing to support@skiparchimdes.com   within 14 days of purchase.
  2. Deposit: On application for coaching or a product or service that is deemed to be a deposit, should the customer be declined from participating in the product or service, a refund will be issued, please request a refund which must be submitted in writing to support@skiparchimdes.com   within 14 days of purchase.

Under the Consumer Rights Act 2015 in the United Kingdom, consumers have certain rights and protections when it comes to receiving refunds for purchases. The specific rules regarding refunds depend on the circumstances, such as whether the goods are faulty, not as described, or if the consumer simply changes their mind. Here is a general overview: 

  1. Faulty Goods: Consumers have the right to a refund if the goods are faulty, not of satisfactory quality, or not fit for purpose. This right extends for 30 days from the date of purchase for normal products and 14 days for online/digital products. If the consumer discovers a fault within this period, they are entitled to a full refund. A refund request must be submitted in writing support@skiparchimdes.com within 14 days of purchase and will be reviewed.
  2. Not as Described or Not Fit for Purpose: If the goods are not as described or not fit for purpose, consumers can also request a refund. The same 30-day period generally applies for claiming a refund in such cases. A refund request must be submitted in writing support@skiparchimdes.com within 14 days of purchase and will be reviewed.
  3. Change of Mind (Distance Selling): For goods purchased online, by phone, or by mail order, consumers have a 14-day “cooling-off” period during which they can change their mind and cancel the order without providing a reason. This 14-day period starts from the day the consumer receives the goods. It’s important to note that these rights apply to goods and services purchased from businesses, and there are some exceptions and nuances to these rules. 

Additionally, specific terms and conditions of the retailer may also play a role.

  1. The Consumer Rights Act 2015 in the United Kingdom also provides rights for consumers in relation to digital content. For digital products, such as downloadable software, music, or games, consumers have specific rights regarding refunds. Here are the key points: 
  2. Digital Content Must Be as Described: Digital content must be as described by the seller. It should meet the expectations that the consumer may reasonably have based on any description, advertisement, or other statements made by the seller. Satisfactory Quality and Fit for Purpose: 
  3. Digital content must be of satisfactory quality and fit for a particular purpose. It should work as expected and be free from defects that would affect its functionality. 
  4. Right to a Repair or Replacement: If digital content is faulty, consumers have the right to a repair or replacement. 
  5. Right to a Refund: If the fault cannot be fixed, or if the digital content is not as described, consumers are entitled to a full or partial refund. 14-Day Cooling-Off Period: 
  6. As with physical goods, consumers have a 14-day cooling-off period during which they can change their mind and cancel the purchase. This period starts from the day the consumer receives the digital content. It’s important to note that if the consumer has started to download or stream the digital content during the 14-day cooling-off period and then decides to cancel, they may still be liable for payment for the digital content that has been downloaded or streamed.

13.2 Non-Refundable Scenarios

On successful confirmation of a product or service, refunds will not be provided in the following circumstances:

  1. Product Compatibility: Purchased products are compatible with up to date operating computer systems. It is the customers’ responsibility to ensure that they have an operating system that is compatible with the purchased product. Refunds will not be granted due to compatibility issues.
  2. Incomplete Product Understanding: The Organizer recommends reviewing product descriptions, specifications, and available documentation before making a purchase. Refunds will not be issued if a product does not meet your expectations due to misunderstanding its features or limitations.
  3. Clashing Dates & Availability: Should the dates of the product/programme clash with pre-existing commitments or are no longer available, a refund will not be granted, however with discretion, a credit may be provided to be used for any other available product or service.
  4. Change of Dates: Should a scheduled event change dates or times, a refund will not be granted should the customer not be able to attend, however with discretion, a credit may be provided to be used for any other available product or service.
  5. Not playing full out: In order to claim a refund a client must have attended the entire event and played full out by being on time, attending all days and participating in all the processes of the event,  and prove that there has been no improvement in their lives, please request a refund which must be submitted in writing to support@skiparchimdes.com   within 14 days of purchase.
  6. Bonuses: Bonuses are not refundable

g Celltrition Orders: 

  1. REFUND PROCESS


Should you qualify for a refund, please follow the below steps:

  1. Contact the Skip Archimedes Customer Experience team at support@skiparchimdes.com within 14 days of purchase.
  2. Provide the order number, purchase details and a detailed description of the reason for a refund request.
  3. The team will review the request and respond as quickly as possible, but should it be necessary to review documentation, emails, videos etc they may take as long as necessary to respond.
  4. Should the client request a refund the Organizer is entitled to ask for proof of payment from the client before any decision is taken
  5. If the refund request is approved, the refund will be processed using the original payment method on the 10th of the next calendar month.

  1. SEMINAR SERVICE CANCELLATIONS:

The customer understands that The Organizer may cancel Seminar Services for any reason whatsoever by providing the customer written notice.


  1. Live Events:

All live event tickets are non-refundable, with no exceptions. If for any reason the customer is unable to attend, they can request a 100% credit at our online store or use the credit for a future live event. Please contact our Support team on support@skiparchimdes.com regarding all ticket questions.

  1. b. Third Party Live Events:

Any live events that are fulfilled by third party suppliers are non-refundable, with no exceptions. If for any reason the customer is unable to attend, they can request a 100% credit at our online store or use the credit for a future live event. Please contact our Helpdesk on support@skiparchimdes.com regarding all ticket questions.

The customer hereby agrees that in the event that the Seminar Services are cancelled by The Organizer, the customer is only entitled to a full refund of the payment made to The Organizer free of any interest and charges, and the customer will not be entitled to claim against The Organizer for any other costs, expenses, losses, damages or liabilities which they may have incurred or suffered as a result of such a cancellation. The customer further acknowledges that The Organizer shall have no further liability to them in respect to the cancellation.

The Organizer retains the right to reschedule an event to a different date, time or venue (whether online or at a physical location) instead of cancelling the event. In the case that the customer is not able to attend an event after it has been rescheduled, the client may be eligible to claim a credit for one of the Organizer’s products or services. For any queries in this regard, please contact our Helpdesk on support@skiparchimdes.com.

  1. SOCIAL MEDIA TERMS & CONDITIONS

Agreement to Receive Text Messages: By subscribing to our SMS service, you expressly agree to receive the following types of messages from us. The types of messages The Organizer send include, but are not limited to:

  1. Promotions: Details about discounts, sales, or special offers available for a limited time.
  2. Reminders: Notifications about upcoming events, important dates, or calls you have booked.
  3. Confirmations: Confirmations of bookings, orders, or other actions you’ve taken.
  4. Alerts: Information about unexpected changes to our services or events.
  5. Updates & Notifications: Notices about changes in our terms of service, product orders, or other important updates.
  6. News and Announcements: Updates about company news, product launches, or other significant events.
  7. Invitations: Invites to exclusive events or opportunities.


Frequency of SMS Messages: By subscribing to our SMS services, you acknowledge and accept that the frequency of SMS messages The Organizer sends may vary. While transactional notices and important updates constitute a significant portion of our SMS communications, subscribers may also occasionally receive promotional messages, invitations, and other types of content. Typically, transactional messages are sent based on specific actions or events related to your activity or purchases, whereas promotional messages and invitations are sent less frequently, based on our marketing and events schedule. The number of messages you receive will be based on your interactions with us, our services, and your preferences.

Opting Out: You can opt out of receiving SMS messages from us at any time by replying with the keyword “STOP”. After sending the “STOP” message, you may not receive any further messages from us unless you expressly re-subscribe to our SMS services.

Help: For any questions or to receive support regarding our SMS services, please contact our customer service team at support@skiparchimdes.com.

Limitations: The Organizer will do our best to send SMS messages in a timely manner, but cannot guarantee this. The Organizer is not responsible for messages that are not delivered or are delayed by any fault of third-party carriers or telecommunication systems.

Cost: Message and data rates may apply when sending or receiving text messages. Your mobile carrier’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. The Organizer do not charge you for sending or receiving text messages to or from The Organizer

Privacy: Your privacy is important to us. Any information you provide in connection with our SMS service is governed by our Privacy Policy. If you have any questions regarding privacy or would like more detailed information, please review the terms above.

Amendments: The Organizer may revise, modify, or amend these SMS Terms & Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to our website. You agree to review these SMS Terms & Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive SMS messages will indicate your acceptance of those changes.

By subscribing to our SMS service, you are confirming that you have read, understand, and agree to these SMS Terms & Conditions.

  1. CONTACT INFORMATION

 

For inquiries or concerns, Clients can contact support@skiparchimdes.com. 

 

PLEASE NOTE : It is prohibited from contacting the Speaker directly outside of coaching sessions all questions should be sent to support@skiparchimdes.com.

 

In our Anti-harassment policy (annexure A) the Organizer reserves the right to stop all communication with the Client and to take legal action against the client if they continue to pursue in their actions and negative discussion with other clients or team members.  If the Organizer believes that the actions taken by the Client are negatively affecting team members and other Clients the Organizer has the right to take whatever steps it deems necessary to protect the well being of team members and other clients.

 

ANNEXURE A

Client Anti-Harassment Policy Policy Statement: 

Skip Archimedes Events Ltd (herein under referred to as The Organizer) is committed to maintaining a positive and respectful environment for all individuals associated with our organization. This includes clients, employees, contractors, and any other parties involved in our business activities. The organizer’s business is teaching how to evolve the mind, body and spirit and we therefore take the health of all our associates very seriously.

Harassment of any kind, including that based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic, is strictly prohibited. 

Scope: 

This policy applies to all clients engaging with the Organizer, including but not limited to in-person meetings, telephone communications, electronic communications, and any other interactions with our employees. 

Definition of Harassment: 

Harassment includes, but is not limited to, unwelcome conduct, comments, jokes, slurs, innuendos, or other verbal, visual, or physical conduct that creates an offensive or hostile environment or interferes with an individual’s experience or performance. 

Harassment typically involves persistent, unwelcome behaviour that creates an intimidating, hostile, or offensive environment, including accusations related to mental health, financial stability, emotional distress as well as persistent emails and contacting team members on public holidays 

When it comes to emotions, harassment can manifest in various ways, and it’s important to assess the behaviour and its impact on the Organizer. According to our policy, the Organizer considers the below to be harassed with the Client emotions: 

Persistent and Unreasonable Emotional Demands: 

If a client consistently places unreasonable emotional demands on you, requiring constant attention, support, or validation, it could be a form of emotional harassment. 

Excessive Criticism or Blame: 

Continuous and unwarranted criticism, blame, or accusations that are emotionally charged can create a hostile environment and be considered a form of emotional harassment. 

Inappropriate Expression of Emotions: 

If a client expresses their emotions inappropriately, such as using offensive language, threats, or insults, it may be considered emotional harassment. 

Improper Expression of Emotions:

Use of offensive language, threats, or insults in expressing emotions may be indicative of emotional harassment.

Excessive sharing of personal and emotional details without consent can be an invasion of personal space and may constitute emotional harassment.

Creating an Uncomfortable Atmosphere:

Consistently generating an uncomfortable emotional atmosphere that induces anxiety or stress is a key sign of potential emotional harassment.

Violations of Professional Boundaries:

Persistent disregard for professional boundaries, including attempts to control through emotional means, may be considered a form of emotional harassment

Attempts to Manipulate Your Emotions: 

Deliberate efforts to manipulate your emotions, such as guilt-tripping, emotional blackmail, or attempting to provoke negative emotional reactions, can be forms of emotional harassment. 

Unwanted Emotional Intrusion: 

Invading your personal space or privacy by excessively sharing personal and emotional details without your consent can be a form of harassment. 

Creating an Uncomfortable Emotional Atmosphere: 

If a client consistently creates an uncomfortable emotional atmosphere by making you feel anxious, stressed, or threatened, it may be indicative of emotional harassment. 

Repeated Violations of Boundaries: 

Persistent disregard for professional boundaries, including attempts to control or dominate through emotional means, can be a form of harassment.

Professional Boundaries: Reinforce professional boundaries. 

Remind the client of the nature of your professional relationship and the limits of your responsibility for their mental health.

Other forms of Harassment: 

Harassment by clients may include, but is not limited to: Offensive comments or jokes related to protected characteristics. Unwelcome sexual advances or requests for sexual favours. Offensive remarks about a person’s race, religion, gender, etc. Intimidation, ridicule, or mockery based on protected characteristics. 

Reporting Procedures: 

Employees who experience harassment from a client should promptly report the incident to their supervisor or manager. If the alleged harasser is a client with whom the employee directly interacts, the employee should report to their supervisor or manager. 

Investigation and Resolution: 

The Organizer will promptly and thoroughly investigate all reports of harassment from clients. The investigation will be conducted impartially, respecting the privacy of all parties involved and it can take as much time as needed for the investigation depending on the company’s available human resources without affecting the well-being and success of the organisation.

Appropriate action will be taken if harassment is substantiated. 

Termination of Business Relationship: 

If a client is found to have engaged in harassment, the Organizer reserves the right to terminate the business relationship with that client. This decision will be made in consultation with the leadership team and legal advisors. 

Review and Revision: 

This policy will be reviewed regularly and updated as needed to ensure its effectiveness and compliance with applicable laws.